• Some students are absolute brand-spanking new, first time ever beginners.
  • Some have been doing it for a while, but want to improve.
  • Some are seasoned professionals, already working in the music industry as touring musicians.
  • Some even have record contracts.

They all have one thing in common: they’re all doing what they love to do: making music, and learning to do it better.

Making music, at it’s very root, is infused with joy and love. Our job as teachers is to help you as students translate that love into technical ability on your instrument, and better understanding of the mechanics of music.

There are many different pathways to that end.

Different teachers have different approaches, and as a student, you may find that one approach works better for you than another. Your job as a student is to tell us what’s working for you and what isn’t. Sometimes it may mean the same teacher shifting approaches, or sometimes it may mean we suggest working with a different teacher. But in the end, our goal is to get you the music education that works for you.

Our job is to teach, and to find the right approach and fit for you.

Your job is to do the work. Do the practicing. No teacher is going to shake their finger at you and say, “you didn’t practice!” But how fast you progress is entirely up to you – and dictated by how much work you put into your learning. If you practice a lot, you are going to progress a lot faster than if your lessons become supervised practice sessions. Ultimately, it’s up to you.

In the end, we want to share the love of music, and the joy of learning with you. Wherever you’re starting from, we can help you move to the next level, with fun and passion.

This might not be the way your mama learned…but it might just be the perfect fit for you.

In an attempt to answer some of your most pressing questions, we have assembled this FAQ section. If you have any other questions that we haven’t addressed here, please contact us!


What equipment do I need to have to make online lessons work?

  • You need a webcam in a well-, front-lit area, and decent microphone / speaker-or-headphone setup. Your webcam might be on your desktop computer, your laptop, your iPad or tablet, or even your phone (if it’s a very new phone. Older phones don’t tend to have high enough quality webcams. The iPhone 5 or newer, for instance, does well.) The area you are in while you’re having your lesson needs to be well-lit from the front, not back (so your instructor can see you, not just your silhouette), and quiet from interruptive noise (children running through doesn’t make for a great lesson space, for instance.) A headset with headphones and microphone (like a gaming headset) can be useful for voice lessons. And if you’re taking lessons that include working with tracks (backtracks, scale tracks, or instructor-provided tracks), you will need a separate way to play those tracks. This can be a phone, a computer, iPod, etc., but you need to make sure that you can have access to the sound while you are also on Skype or Google Hangouts.


What is your cancellation policy?

  • We have a 48 hour cancellation policy, meaning that we require 48 hours notice if you are going to cancel or reschedule your lesson. Life happens, and inevitably things do need to be rescheduled from time to time for one reason or another. However, if more than 3 lessons per year are rescheduled (1 per term), you will be charged for the missed or additional lesson times. You can read our full Cancellation Policy by downloading THE STUDIO’s Student Policies here.


What if I decide I don’t want to take lessons anymore?

  • We require one month’s written notice of your withdrawal from lessons, on or prior to the first of the month. Notice given after the first of the month will count as notice prior to the first of the next month. (Think of it just like the way you give notice when vacating a rental property and having to give a month’s notice by the first of the month.) You can read our full Termination of Lessons Policy by downloading THE STUDIO’s Student Policies here.


What happens if we have a problem with our Skype connection?

  • That’s why every student and every instructor has both a Skype account AND a Google Hangouts account. If one service is experiencing technical difficulties (and it does happen), then you would switch over to the other service. If it were ever to happen (and it hasn’t yet) that both services were performing so poorly at the same time as to make a lesson impossible, you and the instructor could reschedule that lesson for another day/time. (This would not count as one of your three rescheduled lessons for the year.)


What if I like the teacher but would rather have a lesson in person?

  • If you live in the Vancouver Lower Mainland, or are prepared to travel to the VLM, then game on. It gets tricky to get a student in Australia or New York face to face with a teacher in Vancouver on a weekly basis though….


Is my lesson private?

  • If you register for private lessons, then your lesson is private. That’s it, that’s all.


Do you sell webinars or hold group calls?

  • We probably will in the not too distant future. But at this point in time, we are mostly focusing on individual, private lessons. If there are any group classes or webinars available, we’ll make a big deal of them on our website, and probably send you an email letting you know our exciting escapade in the works.


I think you guys are amazing, and I want to tell the world about you! Is there an app for that?

  • Sadly no, but what a great idea! We’ll get our designers right to work on one… In the meantime, what we do have might be even better. Seriously. Because…it’s cash money in your account with us. AND their account with us. Any student you refer who signs up for lessons with us will get 50% off of their fifth lesson, and you will also get 50% off of your next lesson, as our way of saying, “Hey, thanks for doing us a solid. We totally appreciate it. Love you, man. Let’s hug.”